Privacy Policy

PTC Project ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We understand the importance of maintaining the confidentiality of the information you share with us. This policy outlines our practices regarding the collection, use, and disclosure of your information, both online and offline.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website, including contact forms
• Register for an account or subscribe to our newsletters
• Request information about our services
• Participate in surveys or promotions
• Communicate with us via email, phone, or other channels

The personal information we collect may include:

• Name, email address, phone number, and company name
• Job title and business contact information
• Billing and payment information
• Project requirements and specifications
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Pages visited and time spent on those pages
• Referring websites or sources
• Date and time of access

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of these technologies, please see our Cookie Policy section below.

We use the information we collect for various business purposes, including:

3.1 To Provide and Improve Our Services

• Respond to your inquiries and fulfill your requests
• Process transactions and send related information
• Provide customer support and address complaints
• Improve our website functionality and user experience
• Develop new products, services, and features

3.2 For Marketing and Communication

• Send promotional materials and newsletters (with your consent where required)
• Communicate about special events, offers, or programs
• Conduct market research and surveys
• Measure the effectiveness of our marketing campaigns

3.3 For Legal and Operational Purposes

• Comply with legal obligations and regulatory requirements
• Enforce our terms and conditions
• Protect against fraudulent, unauthorized, or illegal activity
• Ensure the security and integrity of our services
• Conduct audits, risk assessments, and security activities

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

4.2 Types of Cookies We Use

4.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can delete existing cookies, allow or block all cookies, or block cookies from particular sites.

Please note that if you choose to block cookies, you may not be able to use all the features of our website.

5.1 Data Storage

We store your personal information on secure servers located in the European Union and other jurisdictions where we operate. We retain your information for as long as needed to provide you with our services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Regular security assessments and testing
• Access controls and authentication procedures
• Staff training on data protection
• Physical security measures for our facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5.3 Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable law.

We may share your personal information with the following categories of third parties:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors and financial institutions
• Customer relationship management systems
• Email and communication service providers
• Analytics and data processing companies
• IT and cloud service providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

6.2 Business Partners

We may share your information with our business partners, such as suppliers and contractors, when necessary to fulfill your requests or provide our services. These partners are bound by confidentiality obligations and are not permitted to use your personal information for any other purpose.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Enforce our terms and conditions
• Protect our rights, privacy, safety, or property
• Protect against legal liability
• Prevent fraud or illegal activities

6.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.

7.2 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email we send
• Contacting us using the information in the "Contact Information" section

Please note that even if you opt out of marketing communications, we may still send you service-related communications, such as those about your account or our ongoing business relations.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

We will respond to your inquiry as soon as possible, typically within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.